Privacy Policy

Effective Date: 20th August 2025

At My Safe Place Southern (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and interact with us.

1. Information We Collect

We may collect the following information when you use our site or services:

  • Personal details you provide (such as your name, email address, phone number, organisation, or enquiry details).

  • Information about how you use our website (IP address, browser type, pages visited, time on site).

  • Any information you provide through forms (contact forms, sign-ups, or feedback).

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide our services.

  • Improve our website, services, and user experience.

  • Send updates, news, or marketing communications (only if you’ve consented).

  • Comply with legal obligations.

We will never sell your data to third parties.

3. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and analyse traffic. You can adjust your browser settings to refuse cookies if you prefer.

4. Sharing Your Information

We may share your information with:

  • Service providers and partners who help us operate our website or deliver services (e.g. hosting providers, analytics).

  • Regulators or legal authorities if required by law.

We ensure that any third-party providers comply with GDPR and protect your information.

5. Data Storage & Security

We take reasonable steps to keep your data secure and protect it from loss, misuse, or unauthorised access. Your personal data will only be retained for as long as necessary to fulfil the purposes we collected it for.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal information (“right to be forgotten”).

  • Restrict or object to how we process your data.

  • Withdraw consent to marketing at any time.

To exercise these rights, please contact us at:
📧 info@mysafeplacesouthern.co.uk

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

My Safe Place Southern
📧 Email: info@mysafeplacesouthern.co.uk